Frequently Asked Questions
1. How does Vacation Layaway work?

Once we reserve your vacation for you, we require an initial deposit of as little as $150 per person based on the type of vacation you have reserved. You may make as many or as few payments in any amount as you like up until 6 or 8 weeks prior to your scheduled departure, again based on your vacation type. At that time, the balance of your vacation will be due in full. Keep in mind any payments you make during the layaway period and the initial deposit are applied to your vacation balance.

2. Is travel insurance a good idea?

Yes! We believe your vacation is an investment like your home or car. If an unforseen circumstance arises, insurance will help you to recoup your losses or at least give you another vacation. All of our agents strongly recommend this option for your vacation. Depending on what type of vacation package you buy, travel insurance could start at $35 and go up to $200 per person.

3. Can I wait to buy insurance when I need to cancel?
No. Think of travel insurance as any other type of insurance. If you wrecked your car and then called an insurance company to insure your vehicle, do you think they would insure you? Of course not. Travel Insurance works on the same principles.
4. When will I get my tickets?
Once your vacation is paid in full, we begin the ticketing process. However, we will not give you your documents until 2 weeks prior to departure. This ensures that all changes to your reservation that can be forseen are altered on your documents. This also prevents the common problem of clients misplacing the unreplaceable documents.
5. Do I need a passport to go to Mexico or the Caribbean?

Yes.  A passport is required now for any travel outside the United States, including Canada, Mexico, and the Caribbean.  To get further questions answered, please contact our travel agents.

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